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C.A.P. - I.T. |
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Computer Assistance Program for your Information Technology Needs
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... We Take Away ALL Your Computer Problems
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Now you can have the personal computer support that large companies have - at a fraction of the cost. You will receive the personal attention that you thought did not exist any more. You know, that hand-holding attention that you used to get when you had a problem... At a price you won't beleive.
Remember when you were a part of a large company and you had an IT department that you called when you had a problem...no mater how small. It is available for you...Now!
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The C.A.P.- I.T. program is designed to keep your employees' computers in top shape while allowing your employees to be as productive as possible. I and my staff are ready to take on your computer issues, questions, problems and concerns.
I take the stress out of computing. By giving you and your employees the resource you always wanted but thought you could never afford - a computer professional at a fraction of the cost of a full time IT employee. For a set fee, you have unlimited access to me and my staff and you decide what level of help you need.
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Since 1989, 16 years ago, I have been working with small companies and individuals on all of their computer needs from training, support, software selection, installations, internet web sites, E-mail, viruses, spyware and many, many other issues. My focus has always been on the smaller companies with 10 computers or less. Now I have developed a new program that combines all that information and experience into a package that you and your company can use.
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You didn't get your computers to learn how to manage spyware and viruses.
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TESTIMONIAL
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"Just wanted to let you know that we are really excited about your Cap-It Program. We have been extremely pleased with your quick responses to and resolutions of all our computer problems since we joined this program. It's nice to know that your office is taking care of various updates and virus scans of our computers during non-working hours so that we are not inturrupted during the busy workday!"
"Thanks for all your efforts."
William W Goodrich, President and Chief Executive Officer
Richgood Corporation / Investments
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You bought your computers to be more efficient with your time and to run your business better so you can make more money and have more free time.
Unfortunately, due to the "bad guys" out there and the problems that software developers have when they release a program that has "bugs" in it, you and your business suffer.
You suffer because you are saddled with the responsibilities of updating the software, installing updates, installing patches and deciding if the latest fix from Microsoft is good or bad. You have a business to run and things you want to do. This was fun at first but now it is getting old and you are ready for it to stop.
You know there has got to be a solution to this madness. You just want to make some money and have some time available for fun or family.
I have a solution,and I guarantee
you will be satisfied with the results.
I will become YOUR Information Technology professional at a fraction of the cost of hiring an employee. For many companies, I have handled all their computer needs for years. They call on me for any problems, software issues, hardware problems, etc. and I get the issue resolved freeing them up to deal with the operation of their business. In the past, this would cost a company quite a bit to get these issues resolved, sometimes as much as $920.00 per day. It doesn't take long for that to add up to a lot of money. Now, they can control those costs by subscribing to the C.A.P. - I.T. program.
Now, just like a company that has 100, 500 or 10,000 employees, you can have an IT professional that you can call whenever there is a problem and not worry about busting the budget. You do not want your employees wasting their time dealing with computer issues instead of customer issues or generating revenue for your company.
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I have the finest support services software available to assist you and your employees as quickly as possible including:
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- My system uses Rijndael Protocol - the official advanced encription standard choosen by the National Institute of Standards and Technology to protect sensitive government information. www.nist.gov
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- I have the ability to chat with you with a simple click of a button. I am only a click away on a secure environment.
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- If you are away from the office and need help, I am available by chat or by using our toll free phone number.
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- One of our most powerful tools is remote access. Not only can I instantly set up the ability to look at your computer to see what your problem is, you can control what I can do or not do. I can even reverse the view and let you see what is on my computer. This allows me to fix your problem very quickly and you do not have to spend a lot of time explaining what is wrong. No more word pictures.
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- I keep notes on your needs and situations so when you call, I will be up to speed on what has been done in the past and what you have.
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- I have all the programs on our systems and use them constantly, so I am able to recreate your situation as needed. This way I can work on the problem if it takes time and get back with you and not tie up you or your system.
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- I can transfer files to you and from you with ease depending on the need. This way I can actually fix your problem for you if I need to and then return it to you. I do not tie up your computer. Sometimes you just want it fixed and don't care how.
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- There may be a time when you need help and for some reason I am not available. As rare as this may be, I have made provisions for you to leave me a detailed message if you like, that I can see as soon as I return or you can talk with one of my other technical employees.
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- I even have the ability - with your permission - to perform after hours support on your systems and can even reboot your system and log back in as needed to repair or install software or deal with other issues. This means that I can keep your system in top running order and do it when you are not using your system.
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You didn't get your computers to learn how to download Windows updates or fix a bug in the installation of a program.
I and my staff work for you, and learn what you do and expect from your computers.
Just like the larger companies, I am always looking for ways to make your computers more effective in your business. I want your business to succeed. That is where our Money Back Guarantee comes into effect.
| GUARANTEE - If you are not entirely satisfied that I am looking after your best interest and that I are not performing up to your expectations, you can cancel and get the last month's charge returned. |
My goals and my staff's goals are to understand your business and to keep your computers running as efficiently and effectively as possible. I want to be Your Information Technology professional so if you want us to teach your employees how to preform a procedure, I will, if you just want me to handle it, I will. I am here to help you and your business.
Now, just like hiring an IT professional, not everyone will work in every situation. I try to match the personality with the project so if one of our staff personnel will not work well with your staff, I will assign someone else. The goal is to have one person assigned to your business so there is continuity whenever possible.
I am sure you are asking, how much is this? It is much less that you are probably used to. I have been billing by the hour for over 16 years now and I feel that is it time for a change. I also have customers that I have been billing a flat rate for their support for years. I understand that there are times you need more support than others, and I have based my pricing on that premise.
You can build your own plan by simply selecting the services you want available to you and your staff. When you select a plan, you tell us how many computers will need that service, then you can go to the next service and select the number of computers on that service. Once you are finished, that will be your monthly charge. You can add and substract services or computers at any time.
For the next month, there will be no setup charges so act quickly.
I have made the plan easy for you to price and set up, you can start small with one computer and a couple of features or you can sign up for all computers and all the services you will need. It is up to you and remember, you can cancel at any time if you are not satisfied with the program and get a refund on the last month's charges. I am so confident that I can help you and be your Information Technology professionals that I can provide this guarantee.
You will not find this program anywhere else. I understand small and micro business, that is why I can make this offer.
BONUS - #1 - If you sign up before January 25th I will give you the first 7 days free. This means that you can sign up and use us for 7 days and if you are not completely satisfied, you will not even be charged for the first month. You can leave with no obligations.
BONUS - #2 - I will give you a special button that you can click on your computer that will give you instant access to your on line support professional to get a question answered. No phone call, no being put on hold. I want you to have the answer to your question as quickly as possible. But if you want to call, I have a toll free number you can use anywhere in the United States.
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Pricing
I want to make the pricing as flexible as possible so you only pay for the services you want. As a result I have developed a few packages that you can choose from as well as the individual services that you can add to a package or create your own custom package. All you need to do is click on the package or service you want and it will be added to the shopping cart. Continue unitl you have added all the items to the cart that you want. When you add an item to the cart, you will have an oppprtunity to select the number of computers that will need that service.
Once you have made all of your selections, proceed to check out. You will be billed for all of the services each month automatically. At any time, you can delete or add services or computers as needed. Simply let us know if you want to delete a service or computer and I will handle that for you. If you want to add a service or computer, you can let us know or simply come back to this page and make your selections and check out again. I will add the additions to your plan. Click Here for Pricing
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VERY IMPORTANT: You will be speaking with your tech, that is assigned to your account. He/She will understand what your situations are, how much you know and don't know about computers. Best of all, I speak clearly and do not talk computer -- unless you want me to. I can not emphasize this enough. You will get to know me and I will understand your business and what you do with your computer. I will be your IT (Information Technology) department and a true asset to your business.
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P.S. Did I mention that as a member of our C.A.P.-I.T family, you will receive 10% off any of the services not included in the C.A.P.-I.T. program such as:
- Web Site Development
- Custom Applications
- On Site Training
- Data Conversion
- Data Entry
- Web Site Forms
- Computer Productivity Survey and Analysis
- Network Installations
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Click here for package and individual pricing and remember our ... GUARANTEE - If you are not entirely satisfied that I am looking after your best interest and that I are not performing up to your expectations, you can cancel and get the last month's charge returned.
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Terms and Conditions:
All pricing is based on phone, instant messaging and remote computer support. If there is a situation where it is necessary to send a tech on site, there will be an additional charge for that visit.
I have made every effort to make this program affordable to our customers. All services are priced based on the number of computers, servers or web sites on the system. If you have multiple employees and have all those employees call as if they all work on only one computer, that is considered abuse of the system and your service can be cancelled. The intent of the program is to have one employee assigned to one computer and if a computer is on the system for support, I would expect that employee to call in for the assistance.
None of the prices above include development. Our deffinition of development is the creation of a program, module or feature that is added or created to an existing program or created as a standalone application. For example, I will help you with the format of a Word Document or the use of the different features. I will even tell you how to create a template but I will not create the template for you. In Excel, I will help you with a formula but I will not create the application for you as a part of the program. I do have techs that can do this for you for an additional cost.
The programs do not include any hardware or software unless mentioned above.
Saunders Business Solutions is providing support for your computers and systems based on the plan selections. I can not be responsible for your data. I will assist with all I have been assigned but the ultimate responsibility is yours since you have the systems in your location and under your control.
I have two types or remote access capabilities. First is an assisted capability that only allows us to access your computer with your permission when you are there. This is a no charge service and is available at any time for our customers. The second service is for unattended remote access. There is a charge for this service and is included in a couple of the packages as well as standalone. With this unattended access capability I am able to work on your systems after hours or on days when you do not need the system and intended as a benefit to you to give you more productive time with your systems. I will make every effort to notify you when I will be accessing your system but in the event that I miss that communication, if I see that you are on the system when I log in, I will immediately log out and attempt to contact you. I will only use this feature to perform work that you have agreed to.
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After you contact us, we will give you a code that you can enter into the field that will allow us to see your screen so we can better serve you. This is a secure connection. |
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